Effective date: April 20, 2026
These terms (“Terms”) govern your access to and use of lovex.dev and the products offered under it, including Lova and Studio (the “Service”). The Service is operated by Lovex AB, a Swedish aktiebolag (“we”, “us”). By creating an account or otherwise using the Service you agree to these Terms.
1. The Service
The Service provides AI-assisted collaboration tools. Specific features, availability, and maturity (Alpha, Preview, Beta, Generally Available) are described on the product pages and may change as we iterate. Preview and Beta features may be modified, removed, or rate-limited without notice.
2. Accounts
You must create an account to use most features. You are responsible for keeping your credentials secure, for activity under your account, and for the conduct of every user you invite to a team or workspace. You must be legally capable of entering into a binding agreement in your jurisdiction. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3. Acceptable use
You may not, and may not permit anyone else to:
- Use the Service in violation of applicable law or the rights of others.
- Submit content that is unlawful, deceptive, infringing, or that you do not have the right to submit.
- Attempt to reverse engineer, decompile, bypass rate limits, probe for vulnerabilities, or otherwise interfere with the Service’s operation.
- Use the Service to build a competing product, or to train a competing AI model on our outputs.
- Send special-category personal data (health, biometric, political, religious, sexual) except where expressly permitted under a signed Data Processing Agreement.
4. Fees, taxes, and billing
Paid plans are billed in advance on a monthly or annual cycle. Prices are listed in EUR, exclusive of value-added tax (moms). We collect moms at the rate required by your billing location under the EU one-stop-shop scheme. Fees are non-refundable except where required by law. We may change prices with at least 30 days’ notice before the start of your next billing period; if you object, cancel before renewal.
5. Your content
You own your content. You grant us a worldwide, non-exclusive, royalty-free license to host, transmit, and process your content solely to operate, secure, and improve the Service for you. We do not sell your content. We do not use your content to train third-party foundation models.
6. AI output
AI features generate responses probabilistically. Output may be inaccurate, incomplete, or unsuitable for your use case. You are responsible for reviewing AI output before relying on it for any decision with legal, financial, medical, or safety consequences. Between you and us, you own the AI output generated for you, subject to the rights of any third party whose input contributed to that output and to the limitations of applicable intellectual property law.
7. Our intellectual property
The Service, including its software, design, and brand, is and remains our property and that of our licensors. These Terms do not grant you any right in the Service beyond the limited license to use it. Feedback you provide is given freely and may be used by us without restriction.
8. Data protection
Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf as your processor under the GDPR, our Data Processing Agreement applies and forms part of these Terms. Our current sub-processors are listed at /subprocessors.
9. Service levels
We aim to keep the Service available but do not commit to a specific uptime for products at Alpha, Preview, or Beta maturity. A service-level agreement applies only to products labeled Generally Available and, where applicable, to customers on an enterprise plan that references it.
10. Warranty disclaimer
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will meet your requirements.
11. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenues, or data, arising out of or relating to these Terms or the Service. Our aggregate liability under these Terms will not exceed the greater of (a) the fees you paid us in the twelve months preceding the event giving rise to the claim or (b) one hundred euro (€100). Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for intent, gross negligence, or death and personal injury.
12. Indemnity
You will defend and indemnify us against third-party claims arising from your content, your use of the Service in breach of these Terms, or your violation of applicable law.
13. Term and termination
These Terms apply for as long as you use the Service. You may stop using and delete your account at any time from settings. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive termination will survive, including sections 5, 7, 10, 11, 12, and 15.
14. Changes
We may update these Terms. Material changes take effect no sooner than 30 days after we post the updated Terms and notify active accounts by email or in-product notice. Continued use after that date constitutes acceptance.
15. Governing law and disputes
These Terms are governed by the laws of Sweden, without regard to conflict-of-laws rules. The courts of Stockholm, Sweden have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property. Consumers residing in the EU retain the protection of mandatory provisions of the law of their country of residence and may bring proceedings in those courts where permitted.
16. Miscellaneous
These Terms, together with the Privacy Policy and, where applicable, the Data Processing Agreement and any order form, form the entire agreement between you and us. If a provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our written consent; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.
17. Contact
Questions about these Terms? Email hello@lovex.dev.